Refund & Returns Policy
Effective Date: [Insert Date]

At Mist Technology, we’re committed to empowering your growth through innovative online courses and services designed to advance your career and skills. While we strive to deliver exceptional value and seamless learning experiences, we understand that circumstances may require refund requests. Please review our policy below to ensure clarity and transparency.

1. Digital Course Purchases

All Mist Technology online courses are digital products, delivered immediately upon purchase. Due to the nature of digital content, we generally do not offer refunds once the course materials have been accessed or downloaded. However, exceptions may apply under the following conditions:

  • Technical Issues: If you’re unable to access your course due to a technical error on our platform, contact our support team within 7 days of purchase. We’ll resolve the issue promptly or provide a full refund if unresolved.
  • Dissatisfaction Guarantee: If the course does not meet the described outcomes, submit a refund request within 30 days of purchase with a detailed explanation. We’ll review your case and may offer a refund or alternative solution.

Note: Refund requests for courses completed or partially consumed will not be approved.

2. Service Subscriptions & Consultations

For Mist Technology services (e.g., coaching, consulting, or subscription-based programs):

  • Cancellations: You may cancel recurring subscriptions anytime via your account dashboard. Refunds are prorated for unused portions of the billing cycle if canceled within 14 days of renewal.
  • Scheduled Services: Rescheduling or cancellations require 48 hours’ notice. No refunds apply for late cancellations or no-shows.

3. Exceptions & Non-Refundable Items

The following are non-refundable:

  • Downloadable resources (e.g., eBooks, templates).
  • Services explicitly marked “non-refundable” at checkout.
  • Courses or services purchased during promotional campaigns, unless otherwise stated.

4. How to Request a Refund

Submit your refund request via email to [support@misttechnology.com] within the eligible timeframe. Include:

  • Order number.
  • Course/service name.
  • Reason for refund.
  • Proof of technical issues (if applicable).

We’ll respond within 5 business days. Approved refunds will be processed to your original payment method within 7–10 business days.

5. Contact Us

Questions? Our team is here to help! Reach out at:
Email: [support@misttechnology.com]
Website: [www.misttechnology.com/contact]

Policy Updates
Mist Technology reserves the right to update this policy. Changes will be posted on our website. By purchasing our courses or services, you agree to adhere to these terms.

Empower Your Future with Mist Technology—Where Learning Meets Innovation.

[Mist Technology] – Your Partner in Flexible, Career-Focused Online Education.